Privacy Policy
Metro Tennis ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website metro.tennis, make purchases, or interact with our services.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect several types of information from customers and website visitors. Personal Information When you place an order or contact us, we may collect: • Full name • Email address • Phone number • Shipping and billing address • Payment information (processed via secure payment providers) Account Information If you create an account, we may collect: • Username • Password • Order history Device & Usage Information When visiting our website, we may automatically collect: • IP address • Browser type • Device information • Pages visited • Time spent on the website
3. How We Use Your Information
We use the information collected for purposes including: • Processing and fulfilling orders • Providing customer service • Communicating order updates • Improving website functionality • Personalizing user experience • Preventing fraud and security threats We may also use your email address to send updates, promotions, or product announcements if you opt in to receive them.
4. Payment Security
Payments made on our website are processed through secure third-party payment providers. Metro Tennis does not store full credit card information on our servers. All transactions are protected using appropriate security technologies.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to: • Improve website performance • Remember user preferences • Analyze website traffic • Enhance user experience Users may disable cookies through their browser settings, although some website features may not function properly.
6. Sharing Your Information
Metro Tennis does not sell or rent personal information to third parties. We may share your information with trusted partners only when necessary, such as: • Shipping and courier services • Payment processing providers • Website hosting and analytics services • Legal authorities if required by law All partners are required to handle your information securely.
7. Data Security
We implement appropriate security measures to protect personal information from: • Unauthorized access • Alteration • Disclosure • Destruction However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to: • Fulfill orders and services • Maintain transaction records • Comply with legal obligations After this period, information may be securely deleted or anonymized.
9. Your Rights
Depending on applicable laws, you may have the right to: • Request access to your personal data • Request correction of inaccurate information • Request deletion of your data • Withdraw consent for marketing communications To exercise these rights, please contact us using the information below.
10. Third-Party Links
Our website may contain links to third-party websites. Metro Tennis is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of those websites.
11. Changes to This Privacy Policy
Metro Tennis may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date. Continued use of our website after updates indicates acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact: Metro Tennis Phone: +62 21 2900 0000
